The stories that are
making the news

SalesSense CPC DP Summary

Barry Rojack

Read Story

Next Generation Cloud Solutions Seminar a Huge Success

Ruaidhri Horan

Visitors to the SalesSense Customer Engagement Centre, Dundalk SalesSense recently hosted a CCMA event in conjunction with its technology partners, 8×8, with the objective...

Read Story

SalesSense Attains UK’s Cyber Essentials Security Certification

Paddy Cumiskey

Cyber Security Background In an era of daily cyber-attacks in both the public and private sector, SalesSense decided to go through the process of getting...

Read Story

Celebrating our ISO standards of 9001, 14001 and 27001

Simon Brown

As a partner company, SalesSense spends a lot of time looking to the future with our clients. In our Operating Model the “Innovate” stage is...

Read Story

SalesSense’s Sustainability Endeavours Recognised by the International Standards Organisation

Ruaidhri Horan

SalesSense is delighted to announce, as a direct result of its sustainability endeavours in designing and implementing a state-of-the-art Environmental Management System, it has achieved...

Read Story

SalesSense Achieves ISO 27001 Accreditation

Ruaidhri Horan

While everyone was eating tins of roses for breakfast and watching Home Alone for the 67th time, SalesSense were having an ISO 27001 second stage...

Read Story

Leap of Faith from Sales to the Contact Centre

Gerry McCourt on LinkedIn

Leap of Faith During 2020 I questioned my timing. I had just joined taken a role based in a Contact Centre with an organisation...

Read Story

SalesSense International wins Employer of the Year 2020

Minister Simon Harris announces the 2020 Generation Apprenticeship Employer of the Year winners. SalesSense International, headquartered in Galway joins J&J Vision, from Limerick city and...

Read Story

How closing the Contact Centre impacted Isolation Empathy and Remote Awareness

Simon Brown on LinkedIn

The new normal. Contact Centre closed. Working from Home. Seldom has such a frequently used expression evoked such frustrating, claustrophobic, deflating and borderline upsetting...

Read Story

Outsourced Sales – Your team will inspire you

Craig Lennon on LinkedIn

March 2020 commenced like most months do in SalesSense, with passion, eagerness and energy. For the Outsourced Sales team this swiftly turned to concern,...

Read Story

Field Sales Management – Investing in Yourself

Jamie Roche on LinkedIn

Field Sales Management – The time you spend travelling is an investment in yourself Even in a year as strange as 2020, that time...

Read Story

Looking to past travels to help guide this new future

Clara Griffin on LinkedIn

If I’m honest, when I first heard about COVID-19 back in January I dismissed it because I didn’t think it would affect us in...

Read Story

Giving your Leadership a Lift

Conor Dullaghan on LinkedIn

In early 2020 (yes way back then) I was searching for inspiration to kick start the next phase of my development as a leader....

Read Story

When improvement is not only Continuous but also Sustainable

Michelle Clarke on LinkedIn

This week, as perhaps the new normal starts to recede ever so slightly to just the normal, I have been reflecting on how well we...

Read Story

You can’t stay still on a moving train

Paddy Cumiskey on LinkedIn

At a leadership team meeting last week I was asked about key achievements of the SalesSense Technology Team over the past year. Last summer...

Read Story

What exactly is The SalesSense Way

Lorraine Murray on LinkedIn

To strengthen our internal communications during recent weeks we launched a new intranet site. When it went live Rebecca, our newest addition to the...

Read Story

Never stop investing in your Future Leadership Team

Carol Murphy on LinkedIn

One small positive from the last number of weeks has been some valuable time to reflect on where we all are in ourselves, and...

Read Story

ISO Quality Processes in a work from home world

Elizabeth Mathers on LinkedIn

For SalesSense, March 2020 has seen our Customer Engagement Centre teams en masse working remotely from home. Like everything, it came with pros and...

Read Story

Customer Engagement- COVID-19 as a catalyst for change

Shivtej Patil on LinkedIn

Working as a data scientist in a busy customer engagement centre, if this pandemic has taught me one lesson it is about the freedom...

Read Story

Driving a safe path for your fleet in a post C19 world

Barry McElroy on LinkedIn

As Ireland commences its phased return to work from 18th May,  we can look to how China began to ease some of its restrictions to...

Read Story

The future of D2D in Outsourced Sales

Pat Stack on LinkedIn

COVID-19 has ‘fundamentally changed’ Ireland’s economic landscape, with GDP expected to fall by 10.5% this year as the country enters a ‘severe recession.” Minister...

Read Story

Will Teamwork change in the new normal

Aine Mulroe on LinkedIn

We are all talking about the new normal and I know that this means very different things to different people. For me this has...

Read Story

SalesSense supports the Junior Entrepreneur Programme

Christine Crawford

SalesSense is delighted to support the Junior Entrepreneur Programme (JEP) for the second year running by launching an outreach campaign with a team of five...

Read Story

SalesSense thanks amazing teams with Family & Friends Party

Sunshine, Fire Show, Bubble Football, Face Paint, Bouncy Castles, Dragon Obstacle Course, Giant Games & Barbeque followed by 99’s from Mr.Whippie himself ….and all by...

Read Story

Sales + Service Together Attracts New Customers

Simon Brown, SalesSense COO

Answering the SOS: Sales Orientated Service & Service Orientated Sales If you ask any business leader from Multi National CEO to Small Owner Manager about...

Read Story

SalesSense announced as Irish Sales Champions for fourth year running

Christine Crawford

SalesSense, Ireland’s leading sales and service partner has been awarded ‘Champion Field Sales Manager’ and ‘Field Sales Champion’ at the Irish Sales Champion Awards 2017....

Read Story
to top